The core role of our firm is to provide a full range of IT (Information Technology) services that can be customized to meet your business enterprise at an affordable price and to stand as an alternative to employing (many) salaried IT staff. We want to be your complete IT department for day-to-day troubleshooting, consultancy, training, access to open source IT alternatives systems support, software installations and network maintenance to strategic long term technology planning

 How we can partner with you......

Upon thorough assessment of your firm, we will tailor our services to fit your businesses’ unique needs, after all each business has unique challenges and technology requirements. We will manage and support networks through proactive scheduled maintenance, whether it is on-site or done remotely, so our clients’ network, servers, computers and infrastructure are running optimally.

The services we offer include:

·         Answer technology-related questions and participate in technology problem-solving for individuals in your organization

·         Hardware/Software installations and Configuration.

·         Coordinating repairs, Service Plans and Preventive Maintenance

·         Act as the liaison between the organization and other technology Service Providers.

·         Help the organization set an information technology vision plan

·         Provide purchasing assistance and delivery.

·         Organize and maintain organization’s computer/Network documentation.

·         Identify and implement backup strategies to meeting organization requirements

·         Provide long-term 24/7 support via e-mail, telephone if necessary or in order to regain system stability in case of emergency.

·         Computer networking and Network Security, Network monitoring and support.

·         Backup Solutions and Disaster Recovery

·         Training of Firm employees

·         Website design, setup, hosting and maintenance. 

·         Internet Connection and Email service configurations

·         Virus Removal and Antivirus Software Installation.

·         Adware Removal and Spyware Removal.
 

It is this simple. 

·         We have full time and part time workforce, from diverse ICT related areas of specialization, highly trained, highly mobile, at our head office ready to attend to any of our clients at anytime. Our team can serve you on either of the following two different ways: 

1.       Onsite proactive schedule. Our technicians report at your premises on particular days to assist in day-to-day IT-related work. We call this a proactive schedule. Also In the event of an emergency, our policy will be to have an engineer onsite within shortest time convenient. On a regularly recurring schedule, we’ll test all core system functionality, including backups and antivirus software, as well as update clients’ computer systems with the most recent critical updates. In addition, we’ll maintain an onsite copy of your network documentation and ensure it contains updated and current documentation. 

2.       Specified period basis. In this case we only come to perform a few services such as preventive maintenance, network expansion among others, on a specified period basis (e.g. quarterly or monthly as agreed). But we can also come on request.    

·         You choose the services or let us investigate your firm to identify areas that we can come in, advice you accordingly, cost it and make an agreement. 

·         Rates for contracts are negotiated dependent on the size and needs of the organization. We can charge an organization by placing a flat rate per computer per month or just sign monthly contract whereby an organization pays some token per month but also pays something extra for IT services or Products delivered.

      Costing will be based on the following factors:

1.      Number of computers and Accessories

2.      The geographical locations and size of your business network

3.      Type of systems (Hardware and Software) in use.

4.      Presence or size of your ICT workforce.

·         On training: we will provide tailored training for organizations in the areas relevant to their IT needs or as requested. One-on-One type of corporate training would be more preferable especially for Organization’s executives and other senior employees

We become more than a partner or an outsourcing vendor to our clients we actually become an IT department comprised of diverse specialists that help your business produce innovative and goal-driven IT solutions. This seamless integration will lead to improved competitiveness, profitability, and efficiency to our clients. Imagine having all of the advantages and services previously enjoyed only by large companies with Expensive IT departments.

Our contacts

Tel: 020-2357647, email: csckenya@gmail.com, www.tafutabiz.com

NHC House.  Aga Khan Walk, 2nd Floor, P.O Box 49355-00100. Nairobi, Kenya.